In case you wish to correct/amend the data of your registration and/or make any changes regarding your entry, you have to send a relevant request to one of the following email addresses:

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

After sending the request you will receive a response with any instructions you need to follow.

 


On the subject of your email request you need to mention the correlating title which refers to the change you wish to make based on the cases below:

1) Correction of Runners’ Basic Data

Refers to runners’ identification data (name, date of birth, nationality, phone numbers and email address) and not to name/ runner replacement.

 

2) Correction/ Add Finish time

Correction or adding your best finish time is possible only until 20 February. After that date a penalty fee of €5.00* is applied.
On your email you need to mention your exact finish time (hh:mm:ss), the event and the year that took place. It is noted that we will only take under consideration times that took place in the years 2018 through 2022.

Attention:  Sending the request doesn’t imply automatic placement in the corresponding starting block.  The time you submit is checked and in case of non-compliance with the above or inaccuracies, the request will be denied.

 

3) Add a Note for Placement in the same starting block with a co-athlete

Adding a note for placement in the same starting block is possible only if the request is sent until 20 February. After this date, these requests are examined at the EXPO - Registration Center (see Case 8).

In the email request, the athlete's name and registration code must be mentioned. It is noted that the request must be sent by both runners; otherwise the request is not taken into account when placing you in a starting block. Finally, it is noted that in case the request is approved the runners will be placed in the starting block corresponding to the slowest runner.

In case more than one person isrecorded, the above procedure should be done by all interested parties.

→ Attention: Sending the request doesn’t imply automatic placement in the corresponding starting block. Requests will be considered on a case-by-case basis by the competition department  and will only be approved  if deemed feasible.

 

 4) Change T-shirt size (Applies only to the Advanced Registration Level)

You must mention the size you wish to receive. It is noted that such requests are accepted until 20 February. After this date, change to the selected T-shirt size will be possible only at the EXPO-Registration Center and only upon availability. 

 

5) Upgrade Registration from Basic to Advanced Registration Level

 Indicate the size of T-shirt you wish to receive. It is noted that such requests are accepted until 20 February. After this date, Upgrade of Registration Level will be possible only at the EXPO-Registration Center and only upon availability. 

 

 6) Change the Race of  Participation

Change in the race of participation is possible without penalty fee until February 20.

In case a runner wishes to change the race of participation from the 5km Road Race to the Half Marathon Race, he/ she needs to cover only the fee difference between the races.

 In case a runner wishes to change the race of participation from the Half Marathon Race to the 5km Road Race, there is no refund of the fee difference between the races. The runner has the option of donating the remaining amount to a Charity Program partnering with this event.

Requests for change in the race of participation after February 20 are accepted, however a penalty fee of € 5.00* is applied regardless of the race. In addition, the applicant must cover any fee difference between the races and registration levels.

→ In case of Group Registration the request must be be sent by the Group Manager to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

7) Change the Registration Name / Runner Replacement

A change in a runner's entry name (entry replacment to a different runner) is possible free of charge until February 20th. After this date, a penalty fee of € 5.00 * is applied.

The request for the registration name change needs to be sent by the Original Runner and he/she needs to state the personal information of the New Runner.

→ In case of Group Registration the request needs to be sent by the Team Manager to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

8) Change of Starting Block

This change can be made only at the EXPO - Registration Center and a penalty fee of € 5.00 * is applied.

It is noted that in case the limits of each starting block that the runner wishes to be place have been completed, then he/she is placed in the next starting block with avalability.

Finally, changes to the starting blocks will be made within reasonable limits, depending on the best finish time of the runner. E.g. A runner with best finish time at 40 minutes in a 5km distance can NOT be placed in the first starting blocks.

 Attention: Such requests will be considered on a case-by-case basis and will only be made if deemed feasible.

 

9) Cancellation of registration

Cancellations are possible strictly until 20 February 2022. Cancellation request should only be sent to the following email: This email address is being protected from spambots. You need JavaScript enabled to view it. .

In all cases of cancellations requests sent up until the above date to the above email, the registration fee is refunded to the applicant, after the deduction of 5.00€ as handling fees, regardless the race of registration. It is noted that any NGO donations are non-refundable.

Read the Cancellation Policy of the event here.

 


* The penalty fee for these changes is applied in order to cover the cost of producing new blank bib number folders, which will be given to runners for the above changes, as well as handling reasons. It is noted that the penalty fee of € 5.00 is applied to each change, for example if there a runner changes the name of his/her entry and also change the race of participation the total penalty fee is € 10.00. Penalty fee is not applied in the case 1, 4 and 5.